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The 2012 Pfeiffer Annual: Training

The 2012 Pfeiffer Annual: Training

图书分类: 培训与课程开发
作者英文名: Elaine Biech (Editor)
ISBN: 9781118073902 商品编号: 1118073908
出版日期: 2011-11-01 上架时间: 2012-09-20
出版社: Pfeiffer
关键词: 培训前沿 培训理念
适合阅读人群: 外资,人力资源,高层
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内容简介

The Leader in Resources for Training &HR Professionals for the Past Four Decades

For 40 years, The Pfeiffer Annuals have helped professionals in the workplace learning and performance field to stay ahead of their organizations' needs. The 2012 Pfeiffer Training Annual is no exception. It offers a hands-on guide to the latest thinking and approaches to training and development. To address the more-need-less-time dilemma, the Annual presents a "Learning in the Moment" theme, with valuable information on such practical topics as teamwork, communication, leadership, and emotional intelligence.

ELAs are presented as complete, ready-to-use training designs. This year we are honored to have ELAs from training leaders you have come to depend on: Julie O'Mara, M.K. Key, Dennis Gilbert, Lou Russell, and Robert Alan Black. In the Instruments section Jean Barbazette shares an instructor skills survey that you will want to put to use immediately.

Use the articles section for your own professional development or as a lecture resource within your training sessions. Must-haves in this section include articles by Homer Johnson, Zane Berge, and Gary Wise. The highlight of this Annual is Dr. Donald Kirkpatrick's article about how the Four Levels of Evaluation came about. You will be intrigued to learn how evaluation fits with the theme, identifying more than a dozen ways to evaluate learning in the moment.

With the depth and breadth of resources, Annual content is entirely new each year, ensuring a steady stream of contemporary knowledge and tools. Use the Annual to stay on top of developments within the profession, dip into the content for a contribution that targets a specific performance need or to develop a complete program, and learn how others in the field are tackling the ever-increasing challenges of developing a capable, productive workforce.

作者简介

Elaine Biech is president and managing principal of ebb associates inc, a strategic implementation, leadership development, and experiential learning consulting firm. She is the author and editor of over four dozen books including The Book of Road-Tested Activities and Training for Dummies. She is also a recipient of the Gordon M. Bliss Award, the highest honor bestowed by ASTD (American Society of Training and Development).

图书目录

Website Contents xiii

Preface

The Difference Between Training and Consulting: Which Annual to Use?

Introduction to The 2012 Pfeiffer Annual: Training

Experiential Learning Activities

Introduction to the Experiential Learning Activities Section

Experiential Learning Activities Categories

Are You Aware? Forming Impressions

K.M. Tripathi, Rajinder Kaur Sokhi, and Mitu Mandal

Twenty-Five Ways to Include Others: Taking Action

Julie O'Mara

Barnyard Basics: Avoiding Communication Foibles

M.K. Key and Brenda Barker

Number Recall: Positioning Emphasis for Influence

Paul H. Pietri and Teresa G. Weldy

Practice Role Play: Experiencing Emotional Intelligence

Shri S.S. Roy

I See What You Mean: Sending and Receiving Messages

Sharon Dera

†Who's in Control? Exploring an Emotional Intelligence Competency

Dennis E. Gilbert

Logos for You: Understanding Different Perspectives

David Piltz

Rough Day @ Work: Resolving Conflict Through an Online Simulation

Noam Ebner and Yael Efron

**Pair/Share: Identifying Triggers to Negative Emotions

Lou Russell

Cheering a Community: Opening with Energy

Robert Alan Black

Subject-Matter Expert: Learning Factual Material

Linda M. Raudenbush

Crossword Conundrum: Reviewing Concepts

Margie Parikh

**Role Montage: Discovering Leadership Influencers

Jan M. Schmuckler

The Fugitive: Assessing the Style of a Leader

Guido R. Britez

Values in Leadership: Understanding the True Drivers

Mohandas Nair

Editor's Choice

Introduction to the Editor's Choice Section

Playing to Learn: Engaging Learners with Frame Games

Steve Sugar, Gregory R. Williams, and Linda M. Raudenbush

Preparing Participants to Get the Most from Experiential Learning

Philip Donnison

Inventories, Questionnaires, and Surveys

Introduction to the Inventories, Questionnaires, and Surveys Section

Three-Dimensional Emotional Competence Inventory (3D-ECI)

Sethu Madhavan Puravangara

Classroom Instructor Skills Survey

Jean Barbazette

Institutional Climate Survey

K.S. Gupta

Articles and Discussion Resources

Introduction to the Articles and Discussion Resources Section

**One-Minute Learning Through Reflective Practice

Homer H. Johnson and Anne H. Reilly

**Questioning the Teachable Moment

Brittany Ashby

† **Opportunities and Risks of Incorporating User-Created Content in an Organizational Training Strategy

Christine Hipple and Zane L. Berge

Building Bridges Between Psychology and Conflict Resolution: Implications for Mediator Learning

Kenneth Cloke

How to Avoid Change Management Workshops That Fail

Rick Maurer

Mistakes That Trainers Make—And How to Avoid Them

Deborah Spring Laurel

†**Adopting a Learning Continuum: The Urgency to Reinvent Training Organizations

Gary G. Wise

Strategies and Technologies for Posting Training Presentations Online

Tom Bunzel

Online Learning 101: Using a Framework to Consider and Select e-Learning Tools

Susan Landay

**Using Playbooks: A Unique Strategy in Technical Oversight of Highly Hazardous Operations

James L. Gary and Michele L. Summers

Facilitating in the Virtual Classroom: How to Compensate for the Lack of Body Language

Darlene B. Christopher

**The Story of the Kirkpatrick Four Levels: Evaluating in the Moment

Don Kirkpatrick with Elaine Biech

Contributors

Contents of the Companion Volume,

The 2012 Pfeiffer Annual: Consulting

Pfeiffer Publications Guide

†Cutting-Edge Topics

**Learning in the Moment Topics